We answer your questions
FAQ
Everything you need to know before hiring us.
General Is the quote free and without obligation?
Yes, completely. We evaluate your installation and give you a detailed quote at no cost or obligation. You only pay if you decide to hire us.
General What areas do you work in?
We work throughout the Costa del Sol: Marbella, Estepona, San Pedro Alcántara, Benahavís, Fuengirola, Mijas, Torremolinos, Benalmádena, Manilva and Sotogrande. If your municipality is not listed, contact us anyway.
Emergencies How long does it take for a technician to arrive in an emergency?
Our average emergency response time is 1–2 hours in Marbella and surroundings. We serve from 6am to 10pm every day of the week.
Emergencies Is there an extra charge for emergency service?
We do not apply extra charges for emergencies within our hours (6am–10pm). Our price is the same as for scheduled jobs.
Warranties What warranty do you offer on work?
All our work includes a minimum warranty of 2 years on installations and 1 year on repairs, in addition to the manufacturer's warranty on new equipment.
Warranties Do you issue invoices and official documentation?
Yes. We issue official invoices for all our work. We also manage electrical certificates, technical certificates and legalizations before the Junta de Andalucía.
HVAC Do you work with all air conditioning brands?
Yes. We are an official SAT for Daikin, Mitsubishi and Samsung, and we work with all brands: Fujitsu, LG, Panasonic, Toshiba and more.
HVAC How long does an air conditioning installation take?
A standard domestic installation is completed in one day (4–6 hours). For industrial installations or multiple units, the timeframe varies depending on the project.
Solar What subsidies exist for installing solar panels?
Currently you can access tax deductions of 30–40% on personal income tax and regional subsidies from the MOVES Plan. We manage the entire process at no additional cost.
Solar How long does it take for a solar installation to pay for itself?
Depending on consumption and roof orientation, the payback period is 5–8 years. With current subsidies it can be shorter. We calculate this in the quote.
Electrical Do I need to notify the insurance or community of owners?
It depends on the type of installation. For changes to the electrical panel or installations in common areas, we advise you and manage the necessary permits.
Financing Do you offer financing for large installations?
Yes, we have agreements with financial institutions for HVAC and solar energy installations. Payments from €29/month, approval in 24h and no minimum deposit.